The following issue has been marked resolved at 9am HKT on 12 Jun 2018

We are currently experiencing problems delivering emails to Microsoft managed accounts this includes emails to the following domains:

  • outlook.com
  • hotmail.com
  • live.com
  • live.hk
  • msn.com
  • Other Microsoft managed email services

Some customers who attempt to send emails to these domains may experience an 'undeliverable message'.

This should not affect email being sent to you.

We are working directly with Microsoft to resolve this issue, and will let you know once it has been resolved. We apologize for any inconvenience.



Monday, June 11, 2018

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